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InventoryWe work very hard to keep all items in stock and our inventory updated. In most cases if you are able to place a product in our shopping cart then it is in stock and will ship promptly. Our secure shopping cart checks our inventory before it lets you complete the order. If for some reason the item is out of stock we will contact you promptly.
ShippingOnce payment is received and verified all orders are shipped promptly within 2-3 business days via USPS, UPS, or Fedex.
Your order will ship within 2-3 business days unless you choose "Express 1-2 Day USA Shipping = $39.95 (small to medium size items only)" (If you choose Express 1-2 Day USA Shipping = $39.95" for a medium to large size item(s) we will calculate the additional shipping fee required and contact you for your approval before shipping. Express packages will go out the next business day if the order is received before 5:00 PM Pacific Time USA.
We try our very best to get the products shipped promptly.
International Purchases and ShippingWe gladly accept international orders. International shipments usually take 8-12 Business days to arrive at the destination from the ship date. Please note that sometimes international shipments experience unanticipated delays in customs and/or with the local delivery carriers. This is out of our control and we will do everything we can to help you get your package in a timely manner. We appreciate your patience with international shipments. For international shipping please select the "International USPS Shipping" or "Canada USPS Shipping" method in the cart or during checkout. $12.95 USD for Canada and $16.95 for all other countries covers most small size products and orders. $29.98 for Canada and $39.98 for all other countries covers most medium items and orders. For large size items and orders, please submit the order with the $29.98 or $39.98 shipping charge and we will calculate the additional shipping required for your order and email you for your approval before we ship. We guarantee that we will always find you the best international shipping price. We use quality carriers that are reliable, fast, and a great overall value. If you would like a faster Express Shipping quote, please email us. Please Note: Shipping to Brazil, Russia and some other international countries require Express Shipping. It will cost a little more but we have found that this is the only dependable and timely shipping method to these locations.
International Shipping Estimated Rate Table:
Canada USPS Shipping (Canada only) Approximately 6-10 Business Days:
- Most
Small items and orders: $12.95 USD
- Most
Medium items and orders: $29.98 USD
- Most
Large items and orders: please submit the order with the $29.98 shipping charge and we will calculate the additional shipping required for your order and email you for your approval before we ship.
***If you would like a faster Express Shipping quote (approximately 5 Business Days), please email us.
International USPS Shipping (all other countries) Approximately 8-12 Business Days:
- Most
Small items and orders: $16.95 USD
- Most
Medium items and orders: $39.98 USD
- Most
Large items and orders: please submit the order with the $39.98 shipping charge and we will calculate the additional shipping required for your order and email you for your approval before we ship.
***If you would like a faster Express Shipping quote (approximately 5 Business Days), please email us.
Please Note: Shipping to Brazil, Russia and some other international countries require Express Shipping. It will cost a little more but we have found that this is the only dependable and timely shipping method to these locations.
US TaxesUnited States customers with a shipping address in California, USA must pay Adventure Designs LLC California sale tax directly. Our online order system will automatically add the sales tax to your order if it is necessary. All other US states are not required to pay us sales tax.
International Taxes/Duty/Customs:All international orders are required to pay duty and/or customs tax directly to their country upon arrival. Every country has different duty/customs laws and fees. Please check with your local customs office for more information.
We cannot label international shipments as a "gift" or "sample". If we do this we and you are liable for fraud. US Customs, US Postal Service and the delivery country customs authorities could prosecute you and us in the court of law. We will label each shipment as merchandise. In the event of a warranty repair or exchange we will label the shipment accordingly.
Guarantees and Return PolicyAdventure Designs LLC offers a 30-day return policy. All returns must be in new and un-used condition. Shipping charges are not refundable. If an item is installed and/or used in any way and we cannot sell it as new, we must charge a 20% restocking fee.
All returned merchandise must be in the original packaging. All components, manuals, and accessories must be included. Adventure Designs inspects all returns and reserves the right to return merchandise that does not meet the above criteria.
Please do not return items without notifying us first.
We issue credits to the original method of payment or by company check.
Adventure Designs LLC Return ProcedureTo return a product, please follow the steps outlined below:
Obtain a Return Authorization from us within 30 days of purchase date by e-mailing support@advdesigns.net or calling 510-586-8447.
Please provide the following information in an email or by phone:
Order Date
Order Number (5 digits)
Your Name
Daytime telephone number
E-mail address
Name of product being returned
Reason for return
For your protection, please insure the package and use a "traceable" shipping method such as UPS, Fedex, or USPS with delivery confirmation.
Address the package to:
Adventure Designs LLC
30930 Huntwood Ave.
Hayward, CA. 94544
USA
Legal NoticesWe're sure you'll enjoy our products and will use them responsibly. To help you understand Adventure Designs LLC product liability, here's some legal information for you to review:
It is the responsibility of the consumer to evaluate the suitability of these products personal use. Consumers must evaluate whether these products meet their needs and whether these products can be used in a safe fashion. The consumer accepts full and complete responsibility for selection of products. The consumer accepts full and complete responsibility for use and maintenance of these products and agrees to follow and abide by any and all instructions, recommendations, warnings, or other information supplied or published by Adventure Designs LLC and other companies that we get products from.
Any use, modifications, or applications any Adventure Designs LLC Product, other than those authorized by us in writing, are specifically prohibited.
Adventure Designs LLC, it's employees, and owners assume no liability whatsoever for property damage, personal injury or other losses resulting from the Purchaser's failure to properly use or maintain the products, for unauthorized modifications of any kind, for use of unauthorized parts, or for misuse of any Adventure Designs LLC product in a fashion not intended by Adventure Designs or described as a suggested application in Adventure Designs literature.
AdvDesigns.com and the Adventure Designs logo are all trademarks of Adventure Designs LLC. Please respect all Trademark, Copyright and Patent rights of all the products we represent for ourselves and for other companies. Thank you.
Copyright 2012 Adventure Designs LLC
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