Purchase with confidence. We use secure 128-bit encryption technology provided by Yahoo, Select Bank, E-Merchant, and PayPal to keep your information safe and confidential. We do not share any information with third parties.Inventory
We work very hard to keep all items in stock and our inventory updated. In most cases if you are able to place a product in our shopping cart then it is in stock and will ship promptly. If for some reason the item is out of stock we will contact you promptly.Shipping
Once payment is received and verified all in stock orders are shipped promptly within 1-2 business days via UPS or US Postal Service (USPS).
We offer FREE Standard Shipping on Orders Over $149 USD Product Value Excluding All Tires, All Seat-Concepts Seats,All Oset Bikes, All Oset Seats, All Oset Batteries, Windscreens, Hawaii, Alaska and Puerto Rico addresses and some other exclusions apply.
. We cannot do free shipping on tires or to states outside the US lower 48. Free standard shipping can take up to 7 business days and may ship UPS Ground, USPS First Class, USPS Priority, or USPS Parcel Post. If you are in a hurry, we recommend you select one of the paid faster shipping methods.
We try our very best to get the products shipped promptly.Military Discount
Adventure Designs is proud to support our military! We offer free standard shipping to active service members and veterans across the US lower 48 states on orders over $75 USD of product. We are sorry, All Tires, All Seat-Concepts Seats, All Oset Bikes, All Oset Seats, All Oset Batteries, Windscreens, Hawaii, Alaska and Puerto Rico addresses and some other exclusions apply to this free military shipping offer. To place the order please call us or put your military ID # in the comments box during checkout on our website and we will adjust the order accordingly if it qualifies. Thank you for your service!International Purchases and Shipping
We gladly accept international orders. We cannot ship some some helmet camera products or tires internationally. International shipments usually take 8-12 Business days to arrive at the destination from the ship date. Please note that sometimes international shipments experience unanticipated delays in customs and/or with the local delivery carriers. This is out of our control and we will do everything we can to help you get your package in a timely manner. Some countries customs offices can sometimes delay package 30-90 days. We appreciate your patience with international shipments and customs. For international shipping please select the "International USPS Shipping" or "Canada USPS Shipping" method in the cart or during checkout. If you would like a faster Express Shipping quote, please email us. Please Note: Shipping to Brazil, Russia and some other international countries require Express Shipping. It will cost a little more but we have found that this is the only dependable and timely shipping method to these locations.Please Note:
Shipping to Brazil, Russia and some other international countries require Express Shipping. It will cost a little more but we have found that this is the only dependable and timely shipping method to these locations.US Taxes
United States customers with a shipping address in California, USA must pay Adventure Designs LLC California sale tax directly. Our online order system will automatically add the sales tax to your order if it is necessary.International Taxes/Duty/Customs:
All international orders are required to pay duty and/or customs tax directly to their country upon arrival. Every country has different duty/customs laws and fees. Please check with your local customs office for more information.
We cannot label international shipments as a "gift" or "sample". If we do this we and you are liable for fraud. US Customs, US Postal Service and the delivery country customs authorities could prosecute you and us in the court of law. We will label each shipment as merchandise. In the event of a warranty repair or exchange we will label the shipment accordingly.Guarantees and Return Policy2020 Extended Holiday Gift Giving Return Policy. Give gifts with piece of mind with Adventure Designs. All orders between November 24, 2020 and December 25th, 2020 will have the return policy EXTENDED to January 31, 2021 for size exchanges or returns when item is in brand new, un-used condition.
Adventure Designs LLC offers a 30-day return policy from the date of purchase. All returns must be in new, un-installed, and un-used condition. Shipping charges are not refundable. If an item is installed and/or used in any way and we cannot sell it as new, we must charge a 20% restocking fee. Seat Concepts seats and other items are not returnable because they are custom made to order.
All returned merchandise must be in the original packaging. All components, manuals, and accessories must be included. Adventure Designs inspects all returns and reserves the right to return merchandise that does not meet the above criteria.
You must notify Adventure Designs first before returning a item. If you return a item without notifying us first, the return will not be accepted and returned to you.
We issue refunds by store credit or refund to the original method of payment or by company check.Adventure Designs LLC Return Procedure
To return a product, please follow the steps outlined below:
Obtain a Return Authorization from us within 30 days of purchase date by e-mailing email@example.com or calling 510-586-8447 or 925-999-0225
Please provide the following information in an email or by phone:
Order Number (5 digits)
Daytime telephone number
Name of product being returned
Reason for return
For your protection, please insure the package and use a "traceable" shipping method such as UPS, Fedex, or USPS with delivery confirmation.
Address the package to:
Adventure Designs LLC
2872 Ygnacio Valley Road
Walnut Creek, CA. 94598
We're sure you'll enjoy our products and will use them responsibly. To help you understand Adventure Designs LLC product liability, here's some legal information for you to review:
It is the responsibility of the consumer to evaluate the suitability of these products personal use. Consumers must evaluate whether these products meet their needs and whether these products can be used in a safe fashion. The consumer accepts full and complete responsibility for selection of products. The consumer accepts full and complete responsibility for use and maintenance of these products and agrees to follow and abide by any and all instructions, recommendations, warnings, or other information supplied or published by Adventure Designs LLC and other companies that we get products from.
Any use, modifications, or applications any Adventure Designs LLC Product, other than those authorized by us in writing, are specifically prohibited.
Adventure Designs LLC, it's employees, and owners assume no liability whatsoever for property damage, personal injury or other losses resulting from the Purchaser's failure to properly use or maintain the products, for unauthorized modifications of any kind, for use of unauthorized parts, or for misuse of any Adventure Designs LLC product in a fashion not intended by Adventure Designs or described as a suggested application in Adventure Designs literature.
AdvDesigns.com and the Adventure Designs logo are all trademarks of Adventure Designs LLC. Please respect all Trademark, Copyright and Patent rights of all the products we represent for ourselves and for other companies. Thank you.
Copyright 2020 Adventure Designs LLCHow We Collect and Use Information:
We do not share, trade, rent, or sell our customer information to any other parties ever.E-mail Addresses:
We collect e-mail addresses that are supplied to us through online and telephone orders. If you have supplied us with your e-mail address, we may contact you with news of new products and services or upcoming events. If you do not wish to receive such mailings, please unsubscribe at the bottom of the email or contact us by sending a message via e-mail or postal mail, or by calling us.Telephone Numbers:
We do not retain telephone numbers for purposes other than contacting individuals with a question or information regarding their order. We do not trade, rent, or sell telephone numbers to any other parties.Aggregate Site Statistics:
We collect, in aggregate form only, the domain names of visitors to our site, as well as statistics about our sales, traffic patterns, and related site information. These statistics include no personally identifying information, and is used for marketing, sales reporting, or to improve the design of the website.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here